Business Education Series
Our Business Education Series offers Frederick County businesses the opportunity to learn the latest, results-oriented workforce development techniques to help expand their workforce and drive company growth. These free workshops are designed for business leaders, HR professionals, and small business employees who have taken on HR responsibilities.
In collaboration with community partners, these workshops provide high-value professional training that helps businesses tap into resources for recruiting, retaining, and developing their workforce.
The Business Education Series workshops are free for all Frederick County businesses Programming may be funded partially or in full by the United States Department of Labor.
Space is limited for each workshop so sign up early!
Upcoming Events
Beyond Compliance, Practical ADA Solutions
April 10, 2025 | 2:00 pm – 4:00 pm | 200 Monroe Avenue, Suite One, Frederick, Maryland 21701
Join us for Beyond Compliance: Practical ADA Solutions, an interactive workshop designed to help executives, managers, HR professionals, and supervisors navigate the complexities of the Americans with Disabilities Act (ADA). Led by Robert A. Gunter, CWDP, President & CEO of BlueOps, Inc., this session goes beyond legal requirements to provide real-world strategies for implementing reasonable accommodations and fostering an inclusive workplace.
This training will equip you with:
A clear understanding of ADA Title I and Maryland’s Fair Employment Practices Act (FEPA)
Best practices for handling medical documentation and the accommodation request process
Strategies for developing effective ADA policies tailored for small and mid-sized organizations
In-depth discussions on accommodations for mental health disorders, substance use disorder (SUD), and Alcohol Use Disorder (AUD)
Legal guidance on workplace drug and alcohol testing
Access to local, state, and national employer resources
Beyond ensuring legal compliance, strong ADA policies improve recruitment and retention, creating a professional and welcoming environment for all employees, including those with disabilities.
REGISTER TODAY TO SECURE YOUR SPOT!
About the Instructor
Robert A. Gunter, CWDP, is the President & CEO of BlueOps, Inc., with 25+ years of leadership in workforce development, public service, and business operations. A U.S. Army veteran and advocate for inclusion, he holds a Certified Workforce Development Professional (CWDP) credential and specializes in Equal Opportunity, ADA compliance, and policy development.
He has led workforce training for over 500 professionals across MD, VA, DC, and PA, facilitated annual Equal Opportunity and ADA training for Frederick County staff, and co-led the 2024 Workforce Engagement Summit focused on skilled trades recruitment. Bob has also spoken at the Raising the Bar Conference and facilitated 18+ WIOA training sessions.
Through his leadership at BlueOps, Inc., Bob continues to drive innovative, inclusive, and results-driven workforce solutions across Maryland and beyond.
Recovery is Good Business: Building a Recovery-Friendly Workplace
Workshop Series – Spring 2025: April 17 | April 24 | May 1
Strengthen your workforce and support your employees by fostering a recovery-friendly workplace. This three-part business education series equips participants with the knowledge, tools, and resources needed to address mental health and substance use disorders (SUD) effectively in the workplace.
Each session stands alone—attend one, two, or all three to earn progressive recognition levels and gain exclusive resources that promote a healthier, more resilient workforce.
What Your Business Will Gain by Participating
Access to a Recovery Friendly Advisor: Continued guidance and support as you strengthen your recovery-friendly workplace practices
Maryland & Frederick County Recovery-Friendly Workplace Status: Receive a certificate, digital badge, and window cling to showcase your commitment to workplace wellness.
Business Cost Analysis & Recovery-Friendly Assessment: Understand the financial and cultural impact of supporting employee recovery.
Workshop Topics & Key Takeaways
Session 1: Building a Recovery-Friendly Workplace
April 17 | 9:00 AM - 11:30 AM
Core elements of a recovery-friendly environment
Creating a trauma-informed workplace
Understanding the Peer Support process
Exclusive Resources:
Trauma-Informed Care Poster for your workplace
Display Cards for confidential peer support
Trauma Informed Care in the Workplace will be presented by Trauma Specialists of Maryland
Session 2: Workplace Recovery Resources & Overdose Response
April 24 | 9:00 AM - 11:30 AM
Recovery Friendly Assessment Score and Cost Analysis
Connecting employees to recovery-friendly resources
Overdose response training for businesses
Exclusive Resources:
Overdose Response Kit for your business
Guide to local Employee Wellness Resources
Naloxone Training will be presented by Frederick County Health Department
Session 3: Best Practices, Policies & Legal Considerations
May 1 | 9:00 AM - 12:00 PM
Employer toolkit for recovery-friendly policies
ADA laws and practical applications
Developing a business statement for recovery support
Exclusive Resources:
Employer Toolkit with actionable strategies
Recovery-Friendly Workplace Business Statement template
ADA: Beyond Compliance, Practical ADA Solutions will be presented by BlueOPS Inc.
Recognition Levels
Attend One Session: Bronze-Level Maryland Recovery-Friendly Workplace.
Attend Two Sessions: Silver-Level Maryland Recovery-Friendly Workplace.
Attend All Three Sessions: Gold-Level Maryland Recovery-Friendly Workplace.
Note: Businesses can send a representative to any or all sessions. The level of State designation your business receives will depend on the number of sessions attended.
Note: Businesses can send different representatives to each session based on the topic that best fits their role or needs.
SECURE YOUR SPOT TODAY! SPACE IS LIMITED!
For questions about Recovery Is Good Business, please contact Diana Campbell at dcampbell@frederickcountyMD.gov.
Check Out Our Past Topics
Cyber Security Basics: Protect Your Business and Train Your Team!
March 21, 2025 | 9:00am - 1:00pm | 200 Monroe Avenue, Suite One, Frederick, Maryland 21701
Join us for the latest session in the Business Education Series for small businesses in Frederick County: Cyber Security Basics. This free in-person seminar is designed to equip small business owners with the knowledge to safeguard their operations against digital threats. We’ll cover essential cyber security principles, strategies for reducing risks, and best practices for training your employees. Attendees will also have the opportunity to engage with the speaker and ask questions throughout the session.
About the Instructor
Tom Dawson has 45+ years working in the Information Technology (IT) environment, as a computer and Electronic Technician (ET), network specialist, and both a Database (DBA) and System (Servers) Administrators (SA). The last 15 years Tom was working at the National Institutes of Health (NIH) on their Electronic Medical Record (EMR) hospital systems, as their Team Leader for the 6-member Clinical Database Administrator group. Tom has also have been an instructor/Subject Matter Expert (SME) for the past 22 years, teaching IT classes at the USPS training center in Norman OK, Nortel Networks training center in Raleigh NC, Frederick Community College in Frederick MD, Montgomery College in Rockville MD, and most recently teaching Web design and Cisco classes for Frederick County Public Schools at their CTC center.
Leveraging Skilled Immigrant Talent for Shared Success | Dismantling Barriers to Accessing, Retaining and Supporting Talent
December 4 | 9:00am - 1:00pm, 200 Monroe Avenue, Suite One, Frederick, Maryland 21701
Frederick County Workforce Services is proud to present "Leveraging Skilled Immigrant Talent for Shared Success", part of the Business Education Series.
Did you know that Maryland is home to a thriving community of skilled immigrants with legal work permits, eager to contribute their expertise to local businesses? From former office managers and international scientists to healthcare professionals, educators, marketing specialists, and logistics managers—the talent pool is diverse and deep. However, these highly qualified individuals often face significant barriers when job searching locally, primarily because their education and work experience were acquired abroad.
Join us as we explore how to unlock the potential of this valuable talent pool right here in Frederick County. Whether you're a business owner, HR representative, or hiring manager, this session is designed to help you connect with skilled immigrants and effectively integrate them into your workforce.
Topics Include:
The benefits of connecting skilled immigrants with local businesses.
How to verify credentials obtained in other countries.
Practical strategies for recruiting, interviewing, and onboarding international talent.
Navigating cultural differences in the workplace.
Key communication strategies to build understanding, trust, and collaboration within diverse teams.
About the Trainer
Julie Yoder
Founder and Lead English Coach
English With Purpose
English With Purpose develops and delivers customized trainings and workshops that focus on the skilled immigrant population—people who were educated in their home countries and had a professional career prior to immigrating to the US. We believe the skilled immigrant workforce is a solution to regional labor shortages in professional fields and work to raise awareness about eliminating barriers to hiring and best utilizing international talent.
Accessing the Skilled Immigrant Workforce
Join Us for this Two-Part Business Education Series
June 20 and June 27 | 200 Monroe Avenue, Suite One, Frederick, Maryland 21701
Maryland has a robust population of skilled immigrants with legal work permits eager to continue their careers in the U.S., and many of them are here in Frederick County. Former office managers, international scientists and researchers, healthcare professionals, educators, marketing specialists, logistics and supply chain managers - the list goes on. However, these potential high-quality employees often encounter barriers when networking and job searching locally since they were educated in their home countries and gained their experience abroad.
Thursday, June 20, 9:00am to 11:00am
The Skilled Immigrant Workforce in Frederick County: Dismantling Barriers to Accessing Talent
In part one, we will learn more about the skilled immigrant workforce in our community and explore the benefits of connecting these job seekers with the right local businesses. You will learn practical approaches for connecting with, interviewing, and onboarding potential new employees.
and
Thursday, June 27, 9:00am to 12:00pm
Enhanced Communication in Multilingual and Multicultural Teams to Maximize Inclusivity and Productivity
In part two, we will deepen our understanding of cultural differences in a diverse workplace and learn some basic strategies for clearer communication, understanding, and deepening trust amongst teams. Both native English speakers and multilingual English learners will walk away with tools and resources they can immediately implement at work for enhanced communication - and none require mastering a second language.
Recovery is Good Business
May 7 | 8:30am - 11:30am, 200 Monroe Avenue, Suite One, Frederick, Maryland 21701
Empower Your Business with Strategies for Cost Savings and Foster a Supportive, Inclusive Culture. Frederick County Workforce Services, in partnership with The LHIP Mental Health Workgroup of the Coalition for a Healthier Frederick County, is excited to present Recovery is Good Business, a FREE workshop for small Frederick County Businesses.
Improving mental health and supporting those with substance use disorders are key to a healthier workplace. About 16.2 million workers face serious mental health challenges, and 20.3 million people deal with substance use issues, with most of them working. These issues can lead to financial losses for companies due to increased healthcare expenses and greater absenteeism. By helping employees with these issues, companies can save money and have happier, more productive teams.
Join our interactive workshop to transform your workplace into a recovery-friendly environment! Discover the essentials of hiring and supporting staff navigating mental health and substance use recovery.
Dive into key topics:
Business Analysis: Your organization’s recovery-friendly workplace assessment score & estimated yearly Mental Health and SUD costs.
Awareness & Education: Anti-Stima in the Workplace from On Our Own of Maryland, and Narcan training from Frederick County Health Department
Recovery Resources: Recovery is Good Business resource guide & confidential Peer to Peer support for your employees
Recovery Friendly Workplace Toolkit: Sample employee surveys, business statements, business policies, and ready-to-display posters
Space is limited so secure you seat today for this important workshop! All participants will earn a Recovery is Good Business Partner certificate.
Hiring Managers from Within
How to build leaders, plan for succession, and motivate workers to advance
May 24, 2023
Your employees are your greatest asset. Hiring from within not only keeps institutional knowledge within your organization but it also contributes positively to culture. Every organization needs to ensure a system is in place to recognize and reward talent, even when opportunities aren’t always available. How do you keep your employees committed to learning and growth? We’ll take a look at creating a culture of learning and identify processes are in place to support the management of emerging leaders.
Through this course, you will:
Establish a culture of constant learning and development
Techniques for employee development no matter the budget
Develop performance reviews that actually work
How to create and maintain a 9 box grid
Developing a coaching, not managing mentality
Frederick County employers continue to struggle to meet the changing demands of employees and recruits following the pandemic. This workshop is designed to equip small businesses to build leaders from within through effective training, retention, succession planning, and outreach strategies.
Building a Workplace Culture to Attract and Retain Employees
April 4, 2023
If you aren’t intentional about creating a good culture, the work environment will create it for you. Culture may be the new “it” word. As it should be. “It” is what drives your decision making, “it” is what empowers your employees, “it” is what determines where your focus is, and “it” is an integral part of your success internally and externally. If you use a tree to provide a visual of where culture comes into play in an organization, it would be the trunk. The Vision, Mission, and Values are the roots. Culture grows from the roots and the direction of the organization (branches) are fed and nourished by the culture.
The pandemic has caused a shift in the values and systems that people look for in an employer. This workshop is designed to equip small business representatives with the tools they need to develop a sustainable workplace culture that will attract and retain employees, enabling their business to recover and thrive following the pandemic.
HR Department of One
March 2023
Do you work as the sole individual responsible for all HR functions of your organization? The tasks associated with compliance, operations, business, and people can be overwhelming if not prioritized. In this session, we will work to assess current operations and build a roadmap to success, ensuring alignment of HR and organizational goals. We will also work to ensure strategies and efficiencies are in place to enhance the internal experience for colleagues.
Employee Handbook Updates for 2023
February 2023
With the elections behind us and new legislation getting ready to take effect, it’s an ideal time to update your Employee Handbook! Continue on the path to economic recovery in this FREE workshop for Frederick County businesses that were affected by the pandemic.
Join us as we hear from Jeremy S. Scholtes and Elisabeth Hall on the important legislation as well as the trends in policy that you can adopt to create a safe, productive, and attractive environment for your employees. This workshop will equip your business with the knowledge you need to attract and retain workers.
Recruitment with AI
December 2022
Are you using an HR System for recruiting that leaves you feeling confused as to why the right candidates aren't getting through? These Applicant Tracking Systems (ATS) can be great for helping businesses organize, post, and recruit for open positions, but without understanding how they screen candidates, you may be left with only a few resumes making it through to your desk.
In this free virtual course Recruiting with AI, you will learn how to set up an ATS to work for you and not against you. You will get an overview of how ATSs work, how to write a job description that effectively screens candidates and get an overview of some of the most popular systems available.
Recovery is Good Business!
October 2022
It's always a great time to discover that RECOVERY IS GOOD BUSINESS! According to the National Safety Council, about 16% of employees live with a substance use disorder (SUD). A recent study revealed that close to one-third of individuals with SUD reported increased alcohol consumption (31%) and other drug use (29%) during the COVID pandemic. Providing resources to assist workers with their SUD is a good business investment.
Elevating Performance through Trauma-Informed Practices
August 2022
Do you have a high turnover rate in your business? Have you noticed employees who seem to be out sick often? Do you get the overall sense that your employees are not satisfied with their jobs, and you cannot figure out a reason why? Most individuals have experienced some form of trauma in their lifetime which can impact their job performance.
Trauma-informed practices help businesses create a space where people feel safe and empowered, no matter their lived experience, to grow and thrive at work. We at Trauma Responsive Frederick believe in the power of sharing stories and collaborating with one another is the most successful way to overcome challenges we all face, especially during COVID.
Recruitment for the Small Business
This course will help managers deal with the challenges of attracting and recruiting new employees. Topics include understanding the challenges of the current labor market, reviewing ways to develop a recruitment strategy and increasing recruitment effectiveness.
Building the Diversity, Equity and Inclusion Foundation
Organizations continue to recognize the need and responsibility to become more diverse, equitable and inclusive workplaces. It is a journey that begins with building a strong foundation in understanding the complicated elements of diversity, equity and inclusion (DEI), pushing the level of self-awareness and recognizing the impact individual thoughts, behaviors and actions have on the total organization. In this workshop, a safe, respectful space is created to allow participants to self-explore, actively listen, and ask questions to build tools that deepen the capacity and sustainability for the delicate DEI journey ahead.
What Our Participants Are Saying
“Alison was an excellent trainer! I really enjoyed her session and learned several new techniques.”
“The course was wonderful and that’s in no small part to the instructor. She had the perfect balance or instruction and direct engagement. My feedback to my management team was simply any of our staff that interacts with other humans should be required to attend.”
“Connecting with other business owners and getting their expertise as well”