I went to the bank recently to make a deposit and to look at some banking options for my family and myself. While in line, I noticed there weren’t any young people working there, meaning those ages 18-25. It caught my attention because when I was in high school and college, looking at options for part-time work, a bank teller position was typically considered an excellent entry-level position, part-time or full-time. That was a long time ago!

As time and technology advanced, banking has also evolved. Fewer people go to the banks to deposit money or to set up accounts. Direct deposit and online banking are services that have made things simpler and have eliminated the once Saturday routine of doing all your weekly or monthly banking.

The changes in the industry have also changed the banking workforce. Over the past 10+ years, I have rarely seen more the 3-4 people working in one branch. It’s quite a change from the days when there were 3-4 tellers available, plus another 3-4 bankers providing additional services. So, what about these “youngsters”? Is banking even considered a viable career option?

Gen Zers (born 1997 or later) are just now entering the workforce - surely, they will bring their unique perspectives! Jim Marous of The Financial Brand shares that banking should prepare for Gen Zers now, and believes that as early as 2020, Gen Zers will be a “major factor in the workplace.” If you think technology played a role before, well Marous informs us to get ready. Take a look: https://thefinancialbrand.com/87926/banking-gen-z-workforce-workplace-future-trends/.

Max Douge, Business Services Consultant | Frederick County Workforce Services

First-Hand Account: Gen Z and the Banking Workforce